Shipping and Order Processing Details
We are in unprecedented times and I want to reassure you that we are fully operational and we are here to provide you with the same exceptional service you have come to expect. As a small, family-sized company, all of us are working from home and practicing social distancing as recommended by health and safety experts.
Our warehouse staff have meetings daily, continue to disinfect all surfaces regularly, follow strict hygiene precautions and engage in drop-off-only interaction with our delivery couriers.
Please stay safe & stay healthy.
US Shipping Information:
We offer Free US Shipping above $45 as standard. Your order will be sent absolutely free - and typically will be with you within 4 - 7 business days.
Get Priority Delivery to expedite your order processing and dispatch so you'll typically receive it between 3 - 4 business days (depending on which state you're in) from payment completion. If you are eager to receive your order faster - this is the best way to speed things up.
We ship via UPS, DHL and USPS - the choice is decided on by our automated systems, and of course your chosen shipping method.
International Shipping Information:
For Canada orders with standard delivery - you should receive your items within 10 - 20 working days. With Priority shipping, your items should arrive between 5 - 10 working days.
For European orders with standard delivery - you should receive your items within 5 - 10 working days - shipping upgrades are available.
For everyone else in the world - we generally expect your orders to arrive between 7 - 14 working days. However, please allow up to 21 working days from day of dispatch.
Order Processing and Packaging:
Orders will be processed at our Florida warehouse the same working day if you have completed your order before 12pm EST, or the next business day from when payment has cleared. You will receive an email receipt once dispatched.
All Aircaret packages are sent in an plain protected bubble-bags or in a protective cardboard box. We use UPS / FedEx and USPS to send our packages, they each have advantages and our automated dispatch system selects the carrier for us.